Support
We usually reply within 1–2 business days.
Fastest way to reach us: info@imlerai.com
Include your device model and iOS version if you're reporting a bug.
Managing your subscription
Pro subscriptions are billed through your Apple ID. To manage, change, or cancel: open Settings on your iPhone → tap your name → Subscriptions → PeptideTracker Pro. Cancelling stops the next renewal; you keep Pro until the end of the paid period. Refunds are handled by Apple at reportaproblem.apple.com.
Restoring a purchase
If Pro isn't showing after reinstalling or switching devices, open the app → Profile → Restore Purchases. Make sure you're signed in to the same Apple ID that made the original purchase.
Notifications not arriving
Check iOS Settings → Notifications → PeptideTracker Pro is allowed, then confirm each compound has a scheduled time set. Focus modes and Do Not Disturb can also silence dose reminders.
Exporting your data
Everything you log can be exported as CSV from the app: Settings → Export Data. The export includes doses, compounds, measurements, workouts, and lab results.
Deleting your data or account
You can permanently delete your account and all associated data from inside the app: open Profile, tap Delete my account, and confirm. This removes all of your records from our servers. You can also email us and we'll process the deletion for you.
Feature requests & bugs
We read everything. Email us with "Feature request" or "Bug" in the subject line — screenshots and steps to reproduce help a lot.
PeptideTracker Pro is a tracking and analytics tool only. It does not provide medical advice, dosing recommendations, diagnosis, or treatment guidance.